Privacy policy

This Privacy Policy describes how www.bjornolsen.com.au (the “Site” or “I”) collects, uses, and discloses your Personal Information when you visit, make a purchase from the Site, or interact with Bjorn's Skool communities.

Collecting Personal Information

When you visit the Site or interact with Bjorn Olsen's Skool communities, I collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Additional information may be collected if you contact my team for customer support. In this Privacy Policy, "Personal Information" refers to any information about an identifiable individual, as detailed below:

Device Information

  • Purpose of Collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize my Site.
  • Source of Collection: Automatically collected when you access my Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with my processor Shopify.
  • Information Collected: Web browser version, IP address, time zone, cookie information, site or product views, search terms, site interactions.

Order Information

  • Purpose of Collection: To provide products or services, process payments, arrange shipping, provide invoices/order confirmations, communicate, screen orders for risk/fraud, and offer information or advertising based on your preferences.
  • Source of Collection: Collected from you.
  • Disclosure: Shared with my processor Shopify.
  • Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, phone number.

Customer Support Information

  • Purpose of Collection: To provide customer support.
  • Source of Collection: Collected from you.

Minors

The Site, Bjorn's Skool communities and Bjorn's Agency Accelerator course are not intended for individuals under the age of 18. I do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided me with Personal Information, please contact me to request deletion.

Sharing Personal Information

I share your Personal Information with service providers to help provide my services and fulfill contracts with you. For example, I use Shopify to power my online store and may share information to comply with laws, respond to lawful requests, or protect my rights.

Behavioural Advertising

I use your Personal Information for targeted advertisements or marketing communications. For example, I use Google Analytics and Shopify Audiences to understand customer usage and target ads. You can opt out of targeted advertising through various services mentioned in this policy.

Using Personal Information

I use your Personal Information to offer products for sale, process payments, fulfill orders, and keep you updated on new products, services, and offers.

Lawful Basis (GDPR)

For EEA residents, I process personal information under lawful bases such as consent, contract performance, legal obligations, vital interests, public interest, and legitimate interests.

Retention

I retain your Personal Information for my records unless and until you ask me to erase it.

Automatic Decision-Making

I do not engage in fully automated decision-making with significant effects using customer data. My processor Shopify uses limited automated decision-making for fraud prevention.

Selling Personal Information

My Site does not sell Personal Information as defined by the CCPA.

Your Rights (GDPR and CCPA)

Residents of the EEA and California have rights to access, port, correct, update, or erase their Personal Information. Please contact me through the provided contact information for these requests.

Cookies

Cookies are used to enhance your browsing experience. You have control over cookie management through your browser settings.

Do Not Track

I do not alter data collection practices in response to "Do Not Track" signals from your browser.

Changes

I may update this Privacy Policy to reflect changes in my practices or for other operational, legal, or regulatory reasons.

Complaints

For complaints, please contact me by e-mail or through the Contact page.

Last updated: 16/02/2025